Website Privacy and Security Policy Statement
Your privacy is a major concern for us. We respect and safeguard it and with this in mind have implemented our policies to make our relationship a rewarding and safe experience. In accordance with the National Privacy Principles as laid out in the Privacy Act (Cth) 1988 (“The Privacy Act”) we regularly review developments in security and encryption technologies.
General
When you visit Financier’s web site to read, browse or download information our system will record the date and time of your visit, the pages viewed, personal details you enter, the information downloaded and the country from which you have accessed the site.
We keep this information strictly confidential as per our Privacy Policy, assisting us in monitoring and customising our on-line information to assist in continuously improving our services.
Security of Information
Financier takes all reasonable care with your information submitted to us, including taking steps to regularly reviewing encryption technologies and developments in security and to secure our information in our customer database. However, it should be understood that all transmissions online are at your own risk as they cannot be guaranteed as being completely secure.
Information Collection
To provide a better customer service we collect all information that you choose to disclose through internet, fax, telephone, emails and mail that is non-public. Financier may disclose personal and non-public information to third-parties such as collection agencies, which does not include publicly available information such as electoral rolls, phone directories or government sources.
Information that we obtain by following up and verifying information and representations provided by you through your application forms, your related transactions with affiliated and non-affiliated third parties, from consumer reporting agencies, your current employment and employment history and your account information.
Email Handling
All emails that are used in correspondence to and from you are recorded and stored within our confidential data base together with relevant company information.
Email and Newsletters
When you register on the Financier website you are automatically added to our mailing list. If you prefer not to receive information from Financier, you can unsubscribe by sending an email request to
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or by following the unsubscribe link on any newsletter you may receive from Financier.
Cookie and Web Server Information Collection
We use cookies to assist us in our business analysis statistics to endeavour Financier Pty Ltd to continuously improve our customer service. This system enables us to track pathways of our customers, enabling such information to add to improvements and a better customer experience as they assess site visits information. We do not use cookies to record individual e-mail addresses nor any personal identifying information.
We use technology that is called third-party, which installs cookies on your computer when you view our advertisement but does not identity you. A “web beacon” which is a transparent GIF file contains a randomly generated number, unique to your browser and tracks the number of unique visitors to our site, which advertisement they entered the site from and allows us to gauge the effectiveness of our advertisements and our work. Privacy policies of all web sites that we advertise on should inform you of this. You may set your browser to reject cookies.
Our links to other sites are screened and we believe that our respect for privacy and our high standards are maintained with these links, but we are not responsible for their adherence to privacy practices of other web sites when you provide your personal information.
Information Transfer Security
SSL is an abbreviation for Secure Socket Layer and scrambles your information as it is en route to us, then when it arrives it is decoded. When you apply through our site your data is secured by SSL. However, it is not recommended that when you use your own email or Messenger services for the transmission of sensitive communications such as drivers’ licences, bank account numbers or other similar information that you either use our site with SSL protection or phone our office.
Information Protection Security
Financier Pty. Ltd. Uses Secure Socket Layer (SSL), the industry standard for internet applications involving sensitive data needing security, privacy and safeguarding from unauthorized access, accidental loss, destruction, alteration and disclosure. We also use additional proprietary security.
Confidentiality of Employees
Financier take great care to safeguard confidential and sensitive data, transactions and processes at all times, reflected in limited employee access, restriction to only trained and authorized personnel, identification and marking of confidential information.
Children’s Online Privacy Protection Act
Persons under the age of eighteen are prohibited from using the services of Financier Pty Ltd. Inappropriate content on websites may be screened by parents purchasing available software programmes to prevent their children from viewing and using such content.
Use and Disclosure of Information
Any information you provide Financier, either by way of the web or any other means, is kept strictly confidential.
By using this website you allow Financier Pty Ltd to use information collected to send you the communications which include changes to our website, special offers, account notices and updates, new products and services from Financier Pty Ltd. We will at all time work to safeguard your personal information and you may opt out at any time by writing to Financier Pty Ltd.
Financier will comply with the National Privacy Principles in allowing the personal sharing of information to related bodies corporate and to other businesses to whom we contract with, so that they can perform related services competently. At the same time we do demand strict confidentiality in their handling of personal information and that they also adhere to the National Privacy Principles.
Legally Compelled Disclosure
We may disclose information when legally compelled to do so as required by law, or for protection of our legal rights.
Requests for Deletion of Information
When a person has received a loan with Financier Pty Ltd, his/her information cannot be deleted due to Federal regulations and company policies. All customer information will be kept for a minimum of 2 (two) years. Financier Pty Ltd stores all information received in the form of data, fax and photocopy documents, voicemail, email, instant messages according to our stated policies, and purges them at our discretion. We keep email records as per our company and regulatory requirements.
If you have not applied for a loan, you are entitled to request in writing either by email, fax or letter that we delete your personal information. Approved, pending and denied loans will be kept at our discretion until purged. According to Federal regulations and our company policy all information regarding loans cannot be deleted and will be kept for a minimum of two years.
Notice of Furnishing Negative Information
Financier Pty Ltd may report late payments, missed payments or defaults to credit agencies that may be included in your credit report.
Consent
I consent, by using Financier Pty Ltd's website to collection and use of your personal information as described in:
1. Privacy and Security Policy
2. Application Form Privacy Terms and Conditions
3. Website Privacy and Security Policy Statement
If at any time we change our online privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
Privacy Complaints
If you wish to obtain details of your personal information that we hold, please contact Financier Pty Ltd on the contact details you have been provided with. Privacy complaints will be handled through our normal complaint handling processes. We will attend to your complaint or request as quickly as possible
